What it is

There is no denying that we live in a social media world. Every activity is tweeted or posted, photos are edited and shared, and private thoughts are broadcast for the world to see. Social media has changed the way we have relationships with friends and loved ones and the way we interact with employees and clients.

Social media monitoring is a process of using social media channels to track, gather and mine the information and data of certain individuals or groups, usually companies or organizations, to assess their reputation and discern how they are perceived online.

Social media monitoring is also known as social media listening, social media measurement, social media intelligence and social media management.

Why you need it

Our solution crawls millions of websites a day, scraping billions of posts and conversations in several languages taking place on Google, Facebook, Microsoft, Yahoo, Twitter, Instagram, YouTube, Pinterest, etc and provides you with a customized, real-time feed of what is being said on these websites based on a series of keywords predetermined by you.

Also, based on criteria you provide, our system continuously identifies new online communities that might be of interest to you and initiates the process of collecting valuable content for you.

Next steps

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